Let's face it, we all have a lot of passwords to remember and can forget one from time to time. Thankfully, Relias has us covered.
- Open Relias and click/tap the Forgot Your Password? link.
- Enter your username (this is your employee ID number) then click/tap the Continue button.
We do not recommend using the Last Name/Email option unless you have provided answers to your unique security questions in the past. - Go to your email and look for a message from no-reply@alerts.reliaslearning.com. Relias will send the message to whatever email address is on file within our HR system. Jot down the 6-character code from the bottom of the message.
- Go back to Relias and enter the 6-character code from the email you received and click/tap the Continue button.
- Create a new password that is at least 8 characters, with at least one uppercase, lowercase, number, and special character (*$^@#!%*?&=<>). Then click/tap the Change Password button.
- If you're trying to enter a new password and one of the boxes appear to be a darker green than the other, this means that the password entered doesn't meet the minimum requirements. Be sure to enter a new password that is at least 8 characters, with at least one uppercase, lowercase, number, and special character (*$^@#!%*?&=<>).