The same Skype for Business you see on your computer in the office can be extended to your mobile device. This allows you to send and receive instant messages, as well as attend voice and video calls, from anywhere you have internet access. Here is how the app works once you've logged in.
NOTE: This is not currently available on the CRSI issued iPads. If you need to communicate with one of our facilities, we recommend using FaceTime.
NOTE: This works with anyone who has a Skype, Skype for Business, or Microsoft Teams account, both inside and outside of CRSI.
Searching for Contacts
Skype will search both the internal CRSI network as well as anyone who has been added to your Contacts on your phone or in Outlook.
- If you have already added contacts or groups to Skype on your computer, the same list will show up by tapping the contact icon in the top right corner.
- You can also search for the person by typing their first or last name in the search box. If you allowed Skype access to the contacts on your phone, it will search both the contacts on your phone as well as all CRSI employees.
Instant Messaging with Contacts
Think of instant messages just like text messaging. These short messages offer real-time communication with one or more people.
- Start by tapping the name of the person.
- Type your message and tap the Send button (looks like a paper airplane).
- Assuming your contact is available, you will be able to instant message back and forth just like you were at your desk.
Voice and Video Call with Contacts
If the person on the other end has a speakers, microphone, and webcam, or if they are using a mobile phone, you can communicate with them through both voice and video calls. NOTE: CRSI employees will need to use a laptop or their mobile phone. This will not work on our thin client devices because there is no speaker, mic or webcam.
- Tap the Phone icon in the top right to get started.
- Once you are connected, you can use the buttons in the middle of the screen to do a number of things.