Access to your CRSI email can be obtained from any Internet-connected device through the Outlook Web App website. Here are some quick tips on how to navigate the site.
- Open a web browser and go to https://mail.crsi-oh.com.
- Log in with your CRSI username and password, then select Sign In.
- Assuming your email has been migrated to our new servers (Microsoft 365), you will be prompted with a link redirecting you to https://outlook.office.com. Click/tap this link to go to the Microsoft 365 webmail site.
- On the Microsoft login screen, enter your CRSI email address and click/tap Next. NOTE: You must add @CRSI-OH.com to the end of your username or it will not connect to your email.
- You'll know this worked when the Microsoft logo changes to the CRSI logo. Enter your password on the screen with the CRSI logo and click/tap Sign In.
- If you have not already set up two-factor authentication, you will be prompted to do so now. Instructions can be found here: Registering for Two-Factor Authentication.
- Otherwise, click/tap the Send a Passcode button on the next screen.
- Enter the 7-digit passcode you received in the text message and click/tap the Verify button.
- Check the box to reduce the number of prompts on your next login the click/tap Yes.
- From here, you are taken to your Inbox where you can see your CRSI emails. For more information on how to use Outlook Web App, as well as the available features, here is a helpful guide from Microsoft: Getting Started in Outlook Web App.